Dear Developers,
Hello! We've noticed that during the firmware development process, some developers have set up an unreasonable message reporting logic, resulting in an excessive amount of data. This not only increases device power consumption and affects the stability of device control, but also leads to an increase in consumer complaints and after - sales costs.
To optimize the message reporting mechanism and ensure service stability, we issued an announcement regarding the limitation of message reporting data volume in July 2024. According to the original plan, starting from August 5, 2024, we would stop the free policy for message reporting data exceeding the daily limit. However, considering that some developers may not have fully noticed this change, we have decided to provide a certain transition period.
After careful consideration, we have decided to postpone the implementation time of this policy adjustment to January 1, 2025. That is, for products newly created after this time point and the corresponding newly ordered and authorized devices, if the number of message reports exceeds the daily limit, they will no longer enjoy free services. If developers have special business - scenario requirements, they can purchase additional message reporting volume as needed. Products created and devices authorized before this date will not be affected.
We sincerely hope that developers can make use of this transition period to reasonably optimize the message reporting logic and jointly improve the user experience.
Please check the updated announcement and detailed rules in a timely manner to make corresponding adjustments. Thank you for your understanding and support. For details, please visit the developer documentation:https://developer.tuya.com/en/docs/iot/message-reporting-total?id=Kbuemg6s7vkej
Thank you again for your support of Tuya Smart. We will continue to provide you with better services.
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