Nebula Control Center Upgrade Notification

Zyxel Nebula

Nebula Control Center Upgrade Notification

Dear Nebula Admins,

From Jul.27, 2026 0:20 AM to Jul.27, 2026 2:00 AM UTC+0, we will be upgrading Nebula Control Center (NCC) to release 20.10 by adding some improvements and new features.

* Please note: during this period, NCAS (Nebula Cloud Authentication Server) will be refreshed, authentication service will be temporarily unavailable.

Also, with this new update, we will have Latest firmware released for devices including

  • AP: Wi-Fi 7 models (V7.40P1); Wi-Fi 6/6E models (V7.12)
  • Firewall: USG FLEX H series (V1.39)

that enables them to support these NCC enhancements. If you have these devices and your firmware type setting in NCC firmware management configured with Latest option, please follow the instructions of the firmware notification emails sent to you after the new update has been done.

Take a look at what has been included in NCC 20.10:

Common NCC (Organization, Site-wide …etc.) enhancements:

  1. Introduced Nebula Identity Federation Service (NID FS), enabling federated login through multiple identity providers, including Microsoft Entra ID and Google Workspace, using industry-standard OIDC for device-initiated authentication flows. (Nebula Pro Pack license is required)
  2. Added Passkey support to Nebula Cloud Authentication Server (NCAS), enabling passwordless sign-in for supported authentication scenarios. (Nebula Pro Pack license is required)
  3. Added VLAN-based Topology views to better visualize network segmentation. (Nebula Pro Pack license is required)
  4. Enabled select Topology features for Base Pack organizations.
  5. Enhanced MSP admin operations with centralized access to device event logs. (Nebula MSP Pack license is required)
  6. Introduced a one-click Replace Device feature for seamless hardware replacement. (Nebula MSP Pack or Pro Pack license is required)
  7. Gain instant insight into service health with our new Status Page.
  8. Enabled PAYG management for Delegated Admins.
  9. Refined the License Assignment UI/UX.
  10. Refined the license change log UI/UX for USG FLEX H series. (Nebula Pro Pack license is required)
  11. Refined the Trial license banner UI/UX for improved clarity.
  12. Refined the Device Event Log UI/UX

Wireless LAN (WLAN) enhancements:

Important:

To provide a more secure and reliable wireless service, Nebula have enhanced the Captive Portal Theme Profile security design. Updating the Captive Portal Theme Profile may invalidate existing user sessions. As a result, connected users, including those using mobile devices, may be required to log in again after the update is completed.

  1. DPPSK is now supported on WPA3 SSIDs, combining personalized security keys with the latest encryption standards. (Nebula Pro Pack license is required)
  2. Users can now sign in Captive Portal seamlessly with Nebula Identity Federation Service (NID FS) or use modern passwordless Passkeys for NCAS logins. (Nebula Pro Pack license is required)
  3. The brand-new Roaming Dashboard provides real-time visibility into client transitions between supported APs, helping you optimize wireless coverage. (Nebula Pro Pack license is required)
  4. Real-time AFC and ACS reports are now available in Live Tools, helping you optimize spectrum usage and minimize interference.
  5. PTMP Device-Level Bandwidth Control lets you set precise bandwidth limits on WISP devices to help prevent congestion and maintain a stable shared network.

Switching enhancements:

  1. Add power input source (Adapter/PoE-In) to Hardware Monitor.
  2. Add support for “Auto, SFP28, QSFP28, DAC25G, and DAC100G” options in Media Type.
  3. Note: Auto mode is supported with Zyxel transceivers only.

Security Firewall enhancements:

  1. For USG FLEX H series, users can now sign in Captive Portal seamlessly with Nebula Identity Federation Service (NID FS) or use modern passwordless Passkeys for NCAS logins (Nebula Pro Pack license is required)
  2. For USG FLEX H series, remote access VPN users can now sign in via NID FS. (Nebula Pro Pack license is required)
  3. Expanded USG FLEX H Series VPN PSK supported characters for Manual-Link, improving compatibility with on-premises models.
  4. Added API-driven DDNS integration with Cloudflare DNS for USG FLEX H series.
  5. Added DHCP lease table to Live tools.

Security Router enhancements:

N/A

Broadband Router enhancements:

N/A

Accessory enhancements:

N/A

Need help?

Please contact Nebula Customer Service by creating support request case if you are using an org. with Nebula Professional Pack license or posting a question on Nebula community

Enjoy the new features that are being added with this upgrade!

Sincerely,
Zyxel Nebula Product Management Team

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